Troubleshooting

Is the student using their BBIS Email address to enter the Meet Room?

Please check the email address on the top right hand corner before trying to enter the room. As in the image below

Does Seesaw say your password is wrong?

When they open Seesaw they must use the button which says “Sign in with Google Account”. Not directly type in the email and password. As in the image below.

Are you using an iPad/Tablet and having trouble with Google Meet?

If you are using the Google Meet App with an iPad, Tablet or Phone, then you may get asked for a room code. This is the last 10 digits of the Meet Room. For example:

https://meet.google.com/vnu-hndz-nox

All of the Room Codes can be found underneath the teacher's photos on the main page of this website.